These Terms govern your use of Hesap Lütfen (the “Service”) provided by Sarıarslanlar Bilişim Danışmanlık Sanayi ve Ticaret Limited Şirketi, a company established in Türkiye (tax office Dikimevi, tax number 7471215151, address: General Zeki Doğan Mah. 522. Sk. Uğurcan Apt. No: 23 İç Kapı No: 20, Mamak / Ankara, Türkiye). By creating an account you agree to these Terms on behalf of the business you represent.
1. The Service
Hesap Lütfen provides restaurants with a QR menu, table ordering, pickup and delivery ordering, staff and kitchen tools, and reporting. Restaurants are solely responsible for their menus, prices, taxes, food safety, allergen information, the fulfilment of orders and their relationship with their guests.
2. Accounts
- You must provide accurate information and keep your login credentials secure.
- You are responsible for all activity under your account and your staff accounts.
- Notify us immediately at [email protected] if you suspect unauthorized access.
3. Free trial, subscription and billing
- New accounts get a 14-day free trial. No payment is taken during the trial.
- Paid plans renew automatically each month or year until cancelled. Prices are shown in USD and exclude applicable taxes.
- Payments are processed by Stripe. By subscribing you authorize recurring charges to your payment method.
- You can upgrade, downgrade or cancel anytime from the billing portal. Cancellation takes effect at the end of the current billing period; fees already paid are non-refundable except where required by law.
- If a payment fails we will retry and notify you. Accounts that remain unpaid may be suspended.
- We may change prices with at least 30 days’ notice; changes apply from your next billing period.
4. Acceptable use
You agree not to misuse the Service, including by:
- attempting to access other customers’ data or bypass security or usage limits;
- uploading unlawful, infringing or malicious content;
- using the Service to send spam or to collect guest data for unrelated purposes.
5. Your data
You own your content and your guests’ order data. You grant us a limited licence to host and process it to provide the Service. We process guest personal data as your processor in accordance with our Privacy Policy and data processing terms. You are responsible for providing any notices to your guests that the law requires.
6. Availability and support
We aim for high availability but the Service is provided “as is” and may occasionally be interrupted for maintenance or reasons beyond our control.
7. Liability
To the maximum extent permitted by law, Sarıarslanlar Bilişim Danışmanlık Sanayi ve Ticaret Limited Şirketi is not liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
8. Termination
You may close your account at any time. We may suspend or terminate accounts that breach these Terms or remain unpaid. After closure you can request an export of your data for 30 days, after which it may be deleted.
9. Changes
We may update these Terms. Material changes will be notified at least 30 days in advance by email or in the dashboard.
10. Governing law
These Terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of Ankara have jurisdiction, unless your order form says otherwise. Nothing in these Terms removes mandatory protections you have under the law of the country where you are established.